Marriott was an early adopter of web-based technologies, having built many critical business applications that leveraged early technologies such as Java applets and Java Server Pages (JSPs). These technologies, however, eventually impeded its ability to iterate and provide a modern user experience. As more users came to rely on these systems, the effort required to maintain and grow the applications became increasingly difficult to manage, blocking high priority business objectives.
With SitePen’s leadership, knowledge, and ability to meet complex requirements within estimates, Marriott created maintainable and extensible business applications that satisfy all stakeholder needs. The platform is much easier to use and removes silos between business processes, leading to more actionable insights and increased team productivity.
With an updated front-end platform, Marriott is able to continuously modernize their data-heavy applications to improve usability and sustainability over time. Due to the streamlined workflows resulting from the new system, Marriott can increase focus on maximizing revenue and achieving business objectives.